Show your customers you care with LogiQ's quick, efficient support.
Picture this: support agents that learn on the job, adapt to every customer, are active 24/7, and deliver unforgettable experiences. That's how we transform your customer support.
Support Agent Capabilities
Here are a few things we offer.
Complex Query Handling
Our agents maintain context for seamless support. They understand complex questions and provide accurate, contextual responses using your data.
Unlike basic chatbots, our agents maintain conversation history and understand nuanced requests.
Multilingual Support
Fluent in over 30 languages, connecting with your global audience. Provide seamless support to customers worldwide.
We provide automatic language detection and natural-sounding translations that preserve context and meaning.
Continuous Learning
Evolving with every conversation, and becoming experts in your domain. Our agents continuously learn and improve from every interaction.
Performance analytics dashboard shows improvement metrics and learning progress.
Knowledge Base Integration
Improve response times and accuracy with custom agents that learn from your existing data and support team interactions.
Documentation-Driven
Train agents instantly with your existing content. Simply upload your FAQs and documentation, and our agents will automatically learn and extract the relevant information.
Ticket Analysis
Your existing tickets automatically build a strong knowledge base as our agents learn from them, identifying valuable patterns and solutions from past interactions.
Our AI agents learn constantly from real customer conversations, so they get better all the time. At first, they might need a little help from your team, but this helps them learn faster and give more accurate answers. We'll let you know when they're ready to handle tougher questions on their own, or if they need a human expert to step in.
Agent Personalization
Craft the perfect support agent persona to match your brand and customer expectations.
Human Agent or Automated Support?
Choose the interaction style that best fits your customer base. Configure your agents to blend seamlessly with human agents, respond instantly, or even use a mix of both. The choice is entirely yours.
Customizable Response Parameters
Instantly shape your agent's personality. Simply provide a description of the desired tone, and your agent will immediately and accurately reflect it in every interaction.
Custom Agent Names
Personalize your agents with unique names that reflect your brand. Create multiple agents with different specialties, you can decide to mimic real support staff or create new fresh faces in your community/company.
Ready to transform your customer support?
Send us your contact details and we'll be in touch!